af59 Privacy Policy
This page explains how af59 collects, uses, and protects your personal information.
Introduction
The af59 casino platform treats the privacy of Myanmar players as a serious matter. This Privacy Policy ("Policy") has been written for any player using the af59.wine website ("Platform").
This Policy explains what personal information is collected, for what purposes it is used, who it may be shared with, and what rights you have. By continuing to use the Platform, you are considered to have agreed to the terms of this Policy.
Types of Information Collected
The af59 platform may collect the following types of personal information—
2.1 Information You Provide Directly
- Name, date of birth, and contact details provided when registering an account
- Payment details for KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers
- Messages and activity records provided when contacting the support team
- Personal details, photos, or ID copies you submit voluntarily (where required)
2.2 Information Collected Automatically
- IP address, browser type, and device information
- Time and duration of Platform access, and gameplay history
- Data collected from cookies and similar tracking technologies
- Transaction records for deposits / withdrawals and activity history
2.3 Information received from third parties
- Transaction confirmations from payment processing services
- Data generated from fraud prevention checks
- Results generated from identity verification services
How your information is used
af59 uses the personal information collected only for the following purposes—
3.1 Account management
Your information is needed to create, secure, and manage your af59 account. This includes account verification, password resets, and player support.
3.2 Financial transactions
When processing deposits and withdrawals via KBZPay, Wave Money, and other payment methods, some of your personal and financial data is used to confirm the transaction. This data is used for all transactions, including those involving the minimum deposit of 10,000 Ks and minimum withdrawal of 30,000 Ks.
3.3 Security and fraud prevention
Collected data is used to protect player accounts, block unauthorised access, and detect potentially fraudulent activity. All data transfers are protected with SSL encryption.
3.4 Customer support
Your activity history and contact data are referenced when providing 24-hour Myanmar-language Live Chat and Email support.
3.5 Legal compliance
Data may be used to meet legal obligations, protect against legal claims, and ensure compliance with regulations.
How information is shared with third parties
af59 may share your personal information with third parties only in the following limited circumstances—
4.1 Payment processors
KBZPay, Wave Money, AYA Pay, CB Pay, and banks receive only the data strictly necessary to process deposits and withdrawals. These providers operate under their own privacy policies.
4.2 Technology service providers
Companies providing platform maintenance, cloud hosting, and cybersecurity services receive only the data needed to perform those services. They must act solely on af59's instructions and may not use the data for their own purposes.
4.3 Legal obligations
Where disclosure is required by law or by court order, we will act in accordance with those legal requirements.
4.4 Business transfers
In the event of a merger, sale, or transfer of ownership of the platform, data will only be transferred after players have been notified in advance.
Cookie Policy
The af59 platform uses cookies and similar technologies to provide a better experience for players.
5.1 Essential Cookies
These cookies are required for the platform to function normally. They cover login sessions, security checks, and transaction tracking. These cookies cannot be declined.
5.2 Analytics Cookies
Analytics cookies are used to understand which pages are most visited and which games players play most. You can decline these cookies through your browser settings.
5.3 Cookie Controls
All non-essential cookies can be deleted or blocked through your browser settings. However, doing so may mean that some platform features do not work correctly.
Data retention period
How long af59 retains personal information depends on how it is used—
- Account data — retained for as long as the account is open and for any legally required period after it is closed
- Financial data — retained for the period required under financial record-keeping regulations
- Communication records — retained for as long as considered appropriate to maintain customer support quality
- Log data — typically deleted after a set rolling period
Once the retention period expires, data is securely destroyed or anonymised.
Your Rights
All players using the af59 platform have the following rights regarding their personal data—
Right to Access
You can request to know what data af59 holds about you.
Right to Rectification
You can request corrections to personal data that is inaccurate or incomplete.
Right to Erasure
You can request deletion of data that we are not legally required to retain.
Right to Restriction
In certain circumstances, you can request that we limit how your data is used.
Right to Data Portability
You can request a copy of your data in a readable format.
Right to Complain
If you believe your privacy has been violated, you can file a complaint at [email protected].
To exercise any of the rights above, send an email to [email protected]. Once your request is received, it will be handled within a reasonable timeframe.
Protection of Children Under 21
The af59 platform is for players aged 21+ only. We have no intention of collecting personal data from anyone under 21. If we become aware that a player is under 21, their account will be immediately suspended and their data deleted to the extent permitted by law.
If you are a parent or guardian and believe your child or someone in your care who is under 21 is using the af59 platform, please contact us immediately at [email protected].
Data Security Measures
af59 takes technical and administrative measures to protect players' personal data from unauthorised access, disclosure, alteration, or destruction—
- All data transfers are protected with SSL (Secure Socket Layer) encryption
- Player accounts are stored with secure password hashing
- Platform access is maintained with a robust monitoring system that checks activity at all times
- Servers holding personal data are kept in a secure environment
- Access to data is limited to those who need it, following a "minimum necessary" policy
We acknowledge that no method of data protection can guarantee 100% security, and af59 continually works to apply the best possible security standards.
Policy Updates
af59 may revise this Privacy Policy at any time. When changes occur—
- The updated policy will be published on the platform immediately, and the "Last Updated" date will be refreshed
- Significant changes will be announced via email or a notice on the platform
- Continued use of the platform after an announcement means you accept the updated policy
If you have questions about policy updates, you can reach us at [email protected].
Contact Us
For any questions, requests, or complaints regarding this Privacy Policy, you can contact the af59 support team through the following channels—
- Email: [email protected]
- Live Chat: Available in Myanmar language 24 hours a day on the platform
When submitting personal data requests, please include your account ID and contact email address. We will process your request after verifying your identity.