Safe Gaming Guidelines

Responsible Gaming at af59

Gaming should be an enjoyable form of entertainment. af59 supports safe play through self-set limits, session timers, and access to help resources.

21+ Only players aged 21 and above may play

What does responsible gaming mean?

At af59, we want players to enjoy the mix of skill and strategy in a fun way. Gaming is a form of entertainment, not a way to earn money. Never play with money you cannot afford to lose.

Responsible gaming means players stay in control and avoid falling into habits that go beyond entertainment. At af59, we genuinely believe in putting each player's wellbeing first — we treat every player like a member of our own community.

Note: Gaming is for adults aged 21 and above only. Only play with amounts that fit your financial situation, and keep it fun.

Protection tools provided by af59

These gaming control tools help each player manage their own play.

Deposit Limits

Set a maximum amount you can deposit daily, weekly, or monthly. This helps you stay ahead of financial pressure before it builds up.

Session Time Limits

Set a maximum number of hours you can play per day, and you'll receive a notification when that time is up. Helps you keep your session length in check.

Self-Exclusion

If you want to take a break from gaming, contact [email protected], set a duration, and have your account temporarily closed. You can also do this instantly through 24/7 Live Chat.

Time-Out Period

Set a short break from gaming — anywhere from 3 to 30 days — during which deposits and play will not be available. It's a pause to help clear your head.

Gaming History Review

You can check your deposit, withdrawal, and gaming history at any time, so you can understand your own patterns and adjust as needed.

24/7 Support

If you have any concerns about your gaming, you can reach us in Myanmar language 24 hours a day via Live Chat and Email. We are here to listen to any question you have.

Do you have a gambling problem?

Gaming can shift from fun to stress. If you find yourself chasing lost money by betting more, thinking about gambling non-stop, or neglecting your family and work responsibilities, these may be signs that you need help.

If you or someone close to you is going through any of these, please contact us at [email protected]. af59's support team will listen and help as much as they can.

How to do a self-check

  • Money control Whether you are losing or keep playing — ask yourself if you are betting more than you can afford.

  • Time control Have you gone over the playing time you set for yourself? Do you feel an urge to keep playing that you cannot stop?

  • Relationship impact Has gambling caused you to neglect your family, friends, or work responsibilities?

  • Emotional changes Do you experience lasting feelings of anger, sadness, or anxiety while playing?

If you answered "yes" to any of the questions above, please contact us immediately via Live Chat — we will help.

How to set limits

You can take direct control of your gaming with the steps below.

  • Log in to your account Go to the af59 Login page and sign in to your account.

  • Go to Profile Settings Find and open the "Responsible Gaming" section.

  • Choose your limit Set a deposit limit, a session time limit, or a Time-Out period.

  • Confirm Once you save the setting, it will take effect immediately.

  • Contact Live Chat if you need help If you find it difficult to do this on your own, reach out via 24-hour Live Chat or at [email protected]. They will set the limits for you.

Deposit and withdrawal limit details

The default settings for af59's deposit and withdrawal services are shown below.

Support Minimum amount Processing time
Deposit (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer) 10,000 Ks Instant
Withdrawal 30,000 Ks 5–30 minutes

If you have set your own deposit limit, that limit will be stricter than this default limit.

Minor protection

af59 does not allow anyone under 21 to play. This is not only a legal obligation — it reflects the values we stand by.

Parents and guardians can install child protection software on their computer or mobile phone. Please also keep your af59 account credentials stored safely. If you find that a minor has been playing without your knowledge, report it to [email protected] immediately.

Only players aged 21 and above are allowed to play on af59. If we find that an underage person is playing, we will suspend that account immediately.

Want to set gaming limits?

Log in to af59 and set your gaming limits today — or visit the FAQ to learn more.

Responsible gaming quick answers

Frequently asked questions about responsible gaming on af59 are answered here.

Log in to af59, go to Profile Settings, and select Self-Exclusion. If you have trouble, email [email protected] or contact us via Live Chat — we'll help you through it. You choose the duration and level of restriction yourself.

Yes. Once the Time-Out period ends, your account will return to normal. However, if you have chosen Self-Exclusion, your account can only be reopened after the set period is fully completed — it cannot be unlocked early. This is a protection you put in place for yourself.

Reducing a deposit limit takes effect immediately. Increasing it only takes effect after a cooling-off period has passed. This is designed to help you think it through calmly rather than act on impulse.

If you keep playing to chase losses, lose track of how long you've been playing, or feel restless when you're not gambling — any of these signs suggest you should seek help. You can reach af59's Live Chat directly.

Email [email protected] or contact us via Live Chat right away. af59 will suspend the account immediately and investigate further. Child protection is one of our top priorities.

No. When Self-Exclusion is active, af59 will not send that player any bonus, promotion, or gambling-related marketing emails. This is part of our responsible gaming commitment.

Games to enjoy on af59

Play responsibly and you can have a great experience in these sections.